The error message you’re encountering, “website took too long to respond,” suggests that there might be an issue with the website or server hosting the website portal. It’s not a problem specific to your end but rather an issue with the website itself or the network infrastructure hosting it.
Here are some steps you can take to troubleshoot the issue:
- Check Your Internet Connection:
- Make sure you have a stable and active internet connection. Try loading other websites to confirm if your internet connection is working correctly.
- Clear Browser Cache and Cookies:
- Sometimes, cached data in your web browser can cause issues. Clear your browser’s cache and cookies and then try accessing the website again.
- Try a Different Browser or Device:
- Attempt to access the website portal using a different web browser or device. This can help determine if the problem is browser-specific or not.
- Disable VPN or Proxy:
- If you’re using a VPN or proxy, disable it temporarily and try accessing the website again. Sometimes, VPNs or proxies can cause connection issues.
- Check Firewall Settings:
- Ensure that your firewall settings are not blocking access to the website. Temporarily disable your firewall (if safe to do so) and check if the website loads.
- DNS Configuration:
- Try changing your DNS server settings to a different DNS provider (e.g., Google DNS or Cloudflare DNS) and see if that resolves the issue.
- Wait and Retry Later:
- The problem might be on the server side of website . Servers can experience downtime or temporary issues. Wait for a while and then try accessing the website again
- Reset Network Settings:
- Resetting network settings on the problematic PC can sometimes resolve connectivity issues. You can do this by running the following command in the Command Prompt (run as an administrator):
netsh winsock reset
- Resetting network settings on the problematic PC can sometimes resolve connectivity issues. You can do this by running the following command in the Command Prompt (run as an administrator):